Legal Notice / Imprint

Last updated: August 12, 2026

This Legal Notice provides information concerning the operator of this online store and applies to this website and the related e-commerce services.

1. Website Operator

This online store is operated by:

PORKY'S PIZZA LIMITED

Company Number: 16441253

Registered Office:
Fordell House
Stoney Road
Garndiffaith
Pontypool
Wales
NP4 8PY
United Kingdom

Country of Registration: Wales, United Kingdom

Legal Form: Private Company Limited by Shares

2. Company Representation

The Company is represented by:

Director: Mr Alistair Robert Henderson

3. Company Registration

Registered Company Name: PORKY'S PIZZA LIMITED
Company Number: 16441253
Register: Companies House
Place of Registration: Wales, United Kingdom

4. Contact

For questions concerning:

  • Products;

  • Orders;

  • Payments;

  • Shipping;

  • Delivery;

  • Returns;

  • Refunds;

  • Privacy;

  • Legal matters; or

  • Other customer service enquiries,

please contact us using the customer service email address or contact form displayed on the Contact page of this website.

When contacting us regarding an existing order, please include your order number where possible.

For formal postal correspondence, please use:

PORKY'S PIZZA LIMITED
Fordell House
Stoney Road
Garndiffaith
Pontypool
Wales
NP4 8PY
United Kingdom

5. Registered Office and Return Address

The address stated above is the Company's legal registered office.

It is not necessarily our warehouse, fulfilment centre or product return address.

Customers must not send product returns to the registered office unless specifically instructed to do so.

Before returning any product, please follow the procedure described in our Return and Refund Policy and obtain the applicable return address and instructions from our customer service team.

6. Consumer Dispute Resolution

We aim to resolve customer complaints directly and encourage customers to contact us first if a dispute arises.

Unless we are required by applicable law to participate in a particular consumer dispute resolution procedure, we are not generally obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Where mandatory consumer dispute-resolution requirements apply, we will comply with those requirements.

7. EU Online Dispute Resolution Platform

The former European Commission Online Dispute Resolution (ODR) Platform has been discontinued.

Customers who have a dispute regarding an order should therefore contact us directly using the customer service information available on this website.

Any rights to use an applicable consumer dispute-resolution body or competent court remain unaffected.

8. Responsibility for Website Content

We take reasonable care to ensure that information published on this website is accurate and up to date.

However, website information may occasionally contain:

  • Typographical errors;

  • Technical errors;

  • Incorrect product information;

  • Availability errors;

  • Pricing errors; or

  • Outdated information.

Where an error is identified, we may correct or update the relevant information.

Nothing in this section limits any mandatory consumer right relating to inaccurate, misleading, defective or non-conforming products.

9. Product Information

Product descriptions, photographs, dimensions, specifications and other information are provided to help customers make informed purchasing decisions.

Actual product appearance may vary slightly because of factors such as:

  • Display settings;

  • Photography;

  • Lighting;

  • Manufacturing tolerances; or

  • Product updates.

Such reasonable variations do not affect statutory rights where goods do not conform to the contract or are materially different from their description.

Customers should read all available product instructions, specifications and safety information before using a product.

10. External Links

Our website may contain links to websites or services operated by third parties.

We do not necessarily control the content, availability, security or privacy practices of independent third-party websites.

A link to a third-party website does not automatically mean that we endorse or accept responsibility for that website, its products or its services.

When accessing a third-party website, you should review that provider's own legal terms and privacy information.

11. Intellectual Property

Unless otherwise indicated, content made available through this website may be protected by copyright, trademark and other intellectual property rights.

Protected content may include:

  • Text;

  • Product descriptions;

  • Photographs;

  • Graphics;

  • Logos;

  • Videos;

  • Designs;

  • Icons;

  • Website layouts; and

  • Other original materials.

Such content may belong to PORKY'S PIZZA LIMITED, our licensors, suppliers, Shopify or other applicable rights holders.

No content may be reproduced, republished, distributed, commercially exploited or used in a misleading manner without authorization where authorization is legally required.

Third-party trademarks and brand names remain the property of their respective owners.

12. Website Availability

We make reasonable efforts to keep the website available and functioning correctly.

However, temporary interruptions may occur because of:

  • Maintenance;

  • Technical problems;

  • Security updates;

  • Hosting interruptions;

  • Network failures; or

  • Circumstances outside our reasonable control.

We do not guarantee uninterrupted website availability.

This does not affect rights that customers have in relation to orders that have already been placed.

13. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be unlawful.

In particular, nothing is intended to exclude or restrict liability for matters that cannot legally be excluded, including applicable liability relating to:

  • Fraud;

  • Fraudulent misrepresentation;

  • Death or personal injury caused by negligence;

  • Mandatory product liability; or

  • Non-waivable consumer rights.

To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential losses that were not reasonably foreseeable.

14. Consumer Rights

Nothing contained in this Legal Notice, our Terms of Service or our other store policies is intended to exclude or restrict mandatory consumer rights.

Customers may have statutory rights concerning matters including:

  • Product conformity;

  • Defective goods;

  • Misdescribed goods;

  • Delivery;

  • Withdrawal from eligible distance contracts;

  • Repair;

  • Replacement;

  • Price reduction; and

  • Refunds.

Where mandatory consumer protection law provides stronger rights than a provision of our policies, the mandatory legal protection will continue to apply.

15. Privacy and Data Protection

Personal information collected through this website is processed in accordance with our Privacy Policy and applicable data protection requirements.

Please review our Privacy Policy for information regarding:

  • Personal information we collect;

  • Purposes of processing;

  • Cookies and similar technologies;

  • Shopify and other service providers;

  • International transfers;

  • Data retention;

  • Privacy rights; and

  • How to submit a privacy request.

16. Applicable Store Policies

Use of our online store may also be subject to the following policies:

  • Terms of Service;

  • Privacy Policy;

  • Return and Refund Policy;

  • Shipping Policy;

  • Payment Policy; and

  • Other notices displayed on this website.

These documents should be read together where relevant.

17. Company Information Summary

Legal Company Name: PORKY'S PIZZA LIMITED
Legal Form: Private Company Limited by Shares
Company Number: 16441253
Registered in: Wales, United Kingdom
Company Register: Companies House
Director: Mr Alistair Robert Henderson

Registered Office:
Fordell House
Stoney Road
Garndiffaith
Pontypool
Wales
NP4 8PY
United Kingdom

For customer service and electronic correspondence, please use the contact details displayed on the Contact page of this website.